AI commonly appears across legal technology proposals, demonstrations and product roadmaps in current times. Yet the label can describe very different things from a focused classification model to a third-party generative AI service or a rules-based feature presented as intelligent automation, with capability that remains largely aspirational. For General Counsel and legal leaders, this creates a legal technology evaluation problem. A polished demonstration may show that a feature can produce an impressive output. It does not establish how reliably the...