In our previous article, The Efficiency Trade-Off, we explored how productivity gains often carry hidden costs for the people doing the work. The challenge for legal leaders now is clear: how do we drive efficiency without accelerating burnout or attrition? For in-house teams already under pressure, finding this balance is essential. Efficiency vs Sustainability When efficiency is pushed too far, the immediate gains in output come at the expense of resilience. The hidden cost is human fatigue — and across...