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Frequently Asked Questions

We have the answers to some of the top questions, contact us for more info.

Check out the answers to frequently asked questions below and get in touch if you’d like to find out more or to book a demo.

Success and getting started

How long do implementations take?

Implementations can vary from a day, to a few weeks or more depending on the modules and products you are implementing, the size of your team, whether your law firms are to also use the platform, and of course, if you are accessing integrations. Regardless of your requirements, we will prepare a tailored onboarding schedule, project manage the process and be with you every step of the way.

I have a Lawcadia account and need some support

There are a couple of ways that you can get in touch with our support team.

  1. You can drop us an email to [email protected]
  2. You can use the live chat button on the website or the platform
  3. You can give us an old-fashioned phone call +61 7 3188 4145

How easy is it to get started with Lawcadia?

Super easy. You will be provided with a dedicated customer success manager. Your customer success manager will step you through the on-boarding process and provide you with all the training and support required.

 

Technology 

Integrations

Lawcadia has an easily accessible REST API allowing for integrations with other systems. We have developed integrations with leading best practice Document Management Systems including NetDocuments and iManage. We also have workflow integrations with ERP systems. Get in touch to find out more.

Do you have single sign-on (SSO)?

Yes, we can enable single sign-on for users.

Are there information barriers?

Yes, Lawcadia has the ability to restrict visibility to matters in a number of different ways, including flagging matters as confidential. During the on-boarding process we will discuss the best approach for you and your team.

Is Lawcadia a cloud-based or on-premise solution?

Lawcadia is a cloud-based solution. This means that there is no requirement for any ‘on-premises’ implementation. Through our private cloud infrastructure we do have the ability to deploy to an organisation’s own cloud-provider or on-premises if this is required.

Do you have private cloud infrastructure?

Yes. We have developed our own private cloud infrastructure that is designed to keep your information safe with high-level data and cyber security while retaining the benefits of cloud-based software.

What reports are available?

 Yes, we have an extensive list of reports available ‘out of the box’. You can read more about them here. We also routinely provide bespoke reports on a monthly basis at no additional charge. 

 

Security

Is Lawcadia ISO 27001 certified?

Yes. Lawcadia’s Information Security Management System is ISO 27001:2013 certified and built to keep your data safe. Get added peace of mind with third-party security reviews, audits and penetration testing, along with ongoing security updates, independent code reviews and secure AWS and dedicated data storage.
Store your data safely and securely across multiple geographic locations, ensure the sovereignty of your data and access your information at any time via shared or private cloud infrastructure.

Is Lawcadia GDPR compliant?

Yes.

 

Data

How secure is my data on Lawcadia?

Lawcadia has an ISO 27001 certified Information Security Management System that’s built to keep your data safe. Get added peace of mind with third-party security reviews, audits and penetration testing, along with ongoing security updates, independent code reviews and secure AWS and dedicated data storage.
Store your data safely and securely across multiple geographic locations, ensure the sovereignty of your data and access your information at any time via shared or private cloud infrastructure. Contact us to request an IT & Security Information Pack.

Book a demonstration.

Find out how Lawcadia can transform your legal operations.
Contact us now to book your demonstration.

Transform your legal operations with the matter and spend management system built for in-house teams and their law firms with RFPs, scope controls, workflow automation, and reporting.

Request a Demo