Customer Success
Our clients are at the heart of our business and we believe that we are only successful when our clients are getting the most out of our platform.
Our Customer Success Managers will work with you from the beginning to ensure a smooth implementation and provide project management, training, support and can even map your existing processes to our platform.
Beyond the initial implementation, we continue to partner with our clients and help them to expand their use of the platform as their legal function and requirements grow.
We love to iterate, ideate, create solutions, solve problems and we pride ourselves on providing excellent support.
We have a track record of partnering with our clients, delivering successful implementations and keeping our clients happy. Don’t just take our word for it – check out our case studies to learn more.
“The Lawcadia customer support team is really helpful and it is great to be able to support a locally owned and operated legal technology provider.”
Legal Operations, State Government Organisations
“The team have gone above and beyond to work with us, and have actively sought out, and then taken on board, suggestions for improvements. I’d highly recommend Lawcadia to other in-house teams. If you are wanting to make more informed decisions and demonstrate value, give Lawcadia a call.”
Jacinta Dale, General Counsel & Company Secretary, JBS Australia
“I can certainly vouch for Lawcadia’s excellent support and the value that we have derived from using the platform.”
Dion Gooderham, Director of Legal Services, Uniting Church in Australia (Vic & Tas Synod)
Transform your legal operations with the award-winning, two-sided intelligent platform built for in-house legal teams and their law firms with legal intake & triage, matter management, workflow automation, spend management, collaboration and customisable reporting.
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