Whether your legal team’s big, small, or somewhere in between, properly managing the flow of work is crucial for efficient operations and matter management. Lawcadia provides intelligent, streamlined and automated workflow between your internal clients, in-house legal department, and even your external law firms:
Optimise matter intake for your clients with a format that is designed to improve customer satisfaction:
Discover how automation and self-service capabilities can transform legal intake and triage to increase efficiency and improve client service delivery.
Legal requests come in through many sources, often duplicated.
Many emails required to get the right level of information and instructions from internal clients.
Triage and work allocation is manual and time-consuming.
POOR ADHERENCE TO PROCESS
Internal clients aren’t following formal approval processes.
MANUAL DATA ENTRY
Capturing sources of work, matter details and completion status is time-consuming, manual and inaccurate.
Poor systems and processes lead to inefficiency and frustration with working from home.
Discover 5 ways the combination of matter management and no-code automation can help in-house legal counsel focus on what they do best: provide excellent advice and service to their clients and add value.
Greater attention and discipline in providing good instructions up-front can improve matter scoping and the predictability and accuracy of fee estimates, leading to better outcomes and readily approved invoices.
The legal team at Virgin Australia found the design thinking workshops with Lawcadia to be invaluable as they helped us to identify and clarify our pain points and then explore new ways to solve problems using technology.
The implementation of Lawcadia has made administration of our legal matters much easier. We now have the ability to manage our internal approval processes and external briefing arrangements and to track costs across all of our matters, in one place. Lawcadia’s support and customer service have been excellent throughout.
Lawcadia provided us with the system we needed to ensure we could accurately track our matters, budget and spend across the legal function.
Lawcadia has made a big difference to how we organise and manage our external briefings – it is now easy to get multiple quotes making it easier for the team to comply with our internal procurement processes. We have also been able to consolidate our external spend and gain efficiencies at billing time, for both us and our law firms.
We are now tracking spend and ensuring matters are managed appropriately including clear engagement instructions. This has resulted in reduced cycle time to invoice and payment.
We have found Lawcadia’s [matter management] useful, and easy to use and now have access to reliable data about the types of work we are performing and where the instructions are coming from.
As a specialist liability insurance provider, we wanted more control over our legal spend and law firm relationships. Lawcadia has enabled us to set, track and control scope and budget, ensuring control over individual matters at a time when global oversight across spend is a key imperative.
The Lawcadia team have partnered closely with us to understand our requirements and service needs. The platform has helped us enormously in establishing and managing our legal service providers including better scoping of work, expense management and identifying opportunities for efficiencies and quality improvement.
Find out how Lawcadia can transform your legal operations.
Book a demo in our digital calendar now.
Transform your legal operations with the matter and spend management system built for in-house teams and their law firms with intelligent intake, workflow automation, document automation and BI reporting.