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Intelligent matter intake & workflow.

Harness the power of workflow automation to drive visibility & efficiency

Get the right instructions first time, every time

Whether your legal team’s big, small, or somewhere in between, properly managing the flow of work is crucial for efficient operations and matter management. Lawcadia provides intelligent, streamlined and automated workflow between your internal clients, in-house legal department, and even your external law firms:

  • Receive the right instructions, first time, every time
  • Triage incoming legal requests to the right person
  • Approval processes can be customised, even the most complex
  • Allocate matters across the team (and also your law firms)
  • Automate all aspects of your intake, triage, communication and even generate documents
  • Keep track of legal requests, team capacity and matter progress
  • Eliminate duplication, unnecessary emails and admin

Improve internal client service delivery.

Optimise matter intake for your clients with a format that is designed to improve customer satisfaction:

  • Customise questions and workflow to match the way your business works
  • Internal clients can stay up to date on where their legal work is at
  • Easy to use interface that works across multiple devices
  • Self-service documents, policies and even training videos

Legal intake & triage: the role of automation and self-service.

Discover how automation and self-service capabilities can transform legal intake and triage to increase efficiency and improve client service delivery.

Common frustrations we are solving

DUPLICATED REQUESTS

Legal requests come in through many sources, often duplicated.

MULTIPLE EMAILS

Many emails required to get the right level of information and instructions from internal clients.

MANUAL TRIAGE

Triage and work allocation is manual and time-consuming.

POOR ADHERENCE TO PROCESS

Internal clients aren’t following formal approval processes.

MANUAL DATA ENTRY

Capturing sources of work, matter details and completion status is time-consuming, manual and inaccurate.

REMOTE WORKING

Poor systems and processes lead to inefficiency and frustration with working from home.

Matter management & no-code automation are better together.

Discover 5 ways the combination of matter management and no-code automation can help in-house legal counsel focus on what they do best: provide excellent advice and service to their clients and add value.

Intelligent workflows

Discover our intelligent workflow automation and transform your in-house legal operations
Streamline Intake

Streamline the flow of legal requests from internal clients to in-house legal teams

Get Better Instructions

Easily configure your intake forms for each and every type of work

Triage Legal Requests

Streamline your triage processes and reduce admin time

Allocate Matters

Easily allocate and assign matters and tasks across your team

Single, Connected System

Get on the same page with requests, responses and work allocation

Clarity for Internal Clients

Create clarity for internal clients and effectively manage expectations

Streamline Intake
Streamline the flow of legal requests from internal clients to in-house legal teams
Get Better Instructions
Easily configure your intake forms for each and every type of work
Triage Legal Requests
Streamline your triage processes and reduce admin time
Allocate Matters
Easily allocate and assign matters and tasks across your team
Single, Connected System
Get on the same page with requests, responses and work allocation
Clarity for Internal Clients
Create clarity for internal clients and effectively manage expectations

The best legal spend management starts with good instructions.

Greater attention and discipline in providing good instructions up-front can improve matter scoping and the predictability and accuracy of fee estimates, leading to better outcomes and readily approved invoices.

CLIENT TESTIMONIAL

The legal team at Virgin Australia found the design thinking workshops with Lawcadia to be invaluable as they helped us to identify and clarify our pain points and then explore new ways to solve problems using technology.

Susan Schneider, General Manager, Legal & Compliance
Virgin Australia
CLIENT TESTIMONIAL

The implementation of Lawcadia has made administration of our legal matters much easier. We now have the ability to manage our internal approval processes and external briefing arrangements and to track costs across all of our matters, in one place. Lawcadia’s support and customer service have been excellent throughout.

Sarah Norgate, Head of Legal – Supermarkets & Convenience
Metcash
CLIENT TESTIMONIAL

Lawcadia provided us with the system we needed to ensure we could accurately track our matters, budget and spend across the legal function.

Nigel Lowry, General Counsel & Company Secretary
Ausgrid
CLIENT TESTIMONIAL

We have found Lawcadia’s [matter management] useful, and easy to use and now have access to reliable data about the types of work we are performing and where the instructions are coming from.

Jacinta Dale, General Counsel & Company Secretary
JBS Australia
CLIENT TESTIMONIAL

As a specialist liability insurance provider, we wanted more control over our legal spend and law firm relationships. Lawcadia has enabled us to set, track and control scope and budget, ensuring control over individual matters at a time when global oversight across spend is a key imperative.

Petra Lucioli, Claims Manager
Delta Insurance
CLIENT TESTIMONIAL

The Lawcadia team have partnered closely with us to understand our requirements and service needs. The platform has helped us enormously in establishing and managing our legal service providers including better scoping of work, expense management and identifying opportunities for efficiencies and quality improvement.

Dion Gooderham, Director of Legal Services
Uniting Church in Australia
CLIENT TESTIMONIAL

I have been using Lawcadia for a key infrastructure client and I find it is easy to use, and importantly, gives my client the information they need to manage scope and budget.

Scott Alden, Partner
Holding Redlich
CLIENT TESTIMONIAL

With Lawcadia we have transformed the way we procure and manage our external legal services. I am very supportive of innovation that enables teamwork and collaboration, and that is certainly a benefit that Lawcadia brings.

Sean Ventris, Head of Legal
CSR Limited

PRODUCTS

Transform your legal operations.

Matter Intake & Triage

Streamline intake from your internal clients through to the in-house legal team and even to your law firms.

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Matter Management

Create, manage and track your legal matters and seamlessly collaborate with your legal team and law firms.

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Spend Management

Get predictable and transparent legal spend with our innovative approach to instructing, engaging and managing outside counsel.

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Intelligent Workflow Automation

Powered by Lawcadia Intelligence, legal teams and firms can automate complex workflows and build solutions to solve unique pain points.

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Document Automation

Discover easy-to-implement automation to generate draft documents, agreements and even complex contracts.

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Client Collaboration Workspace

A secure collaborative workspace for law firms and their clients to share matter-related documents, updates, messages and more.

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See Lawcadia in action.

Find out how Lawcadia can transform your legal operations.
Book a demo in our digital calendar now.

Transform your legal operations with the intelligent matter and spend management system built for in-house legal teams and their law firms with intake & triage, workflow automation, document automation, collaboration workspaces and BI reporting.

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