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Safety and reliability
The Lawcadia platform is end-to-end encrypted, with dual layer (Application and Cloud level) data-at-rest encryption using AES 256 and transit layer encrypted with TLS 1.2/1.3.
Regular platform updates and necessary patches are released in the cloud environment without downtime. Proactively fixing alerts as they arise supports continuous improvement and allows for positive and more frequent enhancement cycles.
Lawcadia supports and recommends SAML 2.0 single sign-on (SSO). However, where this is not possible, we enforce multi-factor authentication.
We monitor our application for real-time health, security, uptime and general event updates using an array of comprehensive monitoring tools, including threat detection and network vulnerability scanning, which feeds into our Advanced SIEM (Security Information and Event Management) system.
Lawcadia is active across three data centres in Amazon Web Services (AWS) Sydney region and an additional three data centres in Amazon Web Services (AWS) London region, ensuring Lawcadia remains online even in the case of a data centre unavailability/outage. The platform is reinforced with auto-scaling to adjust capacity to maintain steady and predictable performance.
All data is backed up regularly throughout the day and is stored for six months. Lawcadia has a comprehensive disaster recovery plan in place in which various scenarios are tested annually, ensuring a quick recovery from any disruptions should they arise.
A cutting-edge advanced WAF (web application firewall) system protects Lawcadia from DDoS (distributed denial-of-service) attacks and other threats, keeping your data safe.
Our clients are at the heart of our business and we believe that we are only successful when our clients are getting the most out of our Platform.
Our Customer Success Managers will work with you from the beginning to ensure a smooth implementation. If you have questions or problems we provide support via phone, video conference, email and live chat.
ISO 27001 certified
Designed and built to comply with the most stringent global security standards, Lawcadia is ISO 27001:2013 certified.
Platform implementation, training and on-going support is provided by a dedicated Customer Success Manager.
We provide a fast and professional on-boarding service so legal departments, law firms and other team members can get started right away.
Transform your legal operations with the award-winning, two-sided intelligent platform built for in-house legal teams and their law firms with legal intake & triage, matter management, workflow automation, spend management, collaboration and customisable reporting.